Proposed staff cuts to Lewisham train station

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Although this is a little off-topic, we want to let all locals know about the proposed staff cuts to Lewisham train station.

Basically, the NSW government is allowing RailCorp to cut staff at train stations and Lewisham station is one of those listed for cuts. This will result in:

  • Reduced levels of customer service. I have spoken with the various staff at Lewisham station and they have told me the station will be staffed from 6am – 8pm Monday to Friday under the proposed changes. There will be NO STAFF ON WEEKENDS OR EVENINGS. Too bad if you don’t have change for the one ticket machine.
  • Limited or no assistance for elderly passengers, disabled passengers and parents with prams. At Lewisham station, too get to the platform you have to go up a flight of stairs. Try doing that with a pram by yourself!
  • Longer ticket queues. If you catch the train on Monday or Tuesday mornings you will have an understanding of the chaos at Lewisham during these peak periods (there is only one ticket machine and one ticket window … I have missed trains while queuing for a ticket on a Monday morning). If an accident happens at the station during these peak periods, the station will be chaos as there will only be one staff member at the station to deal with issues.
  • Poorer security, particularly during evenings and weekends when there will be no staff around. I don’t know about you, but I feel safer knowing there’s always someone in the ticket office at the station.

YOU CAN HELP by contacting our local member, Carmel Tebbutt, and registering your protest:

Phone: 9228 4866

Email: dp.office@tebbutt.minister.nsw.gov.au

Please don’t be apathetic about this … your phone call will make a difference!

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